Step 3 - Completing Your Payment
After we have confirmed the market price for each textbook, you will need to pay the remaining book fee for your orders. More detail on this will be sent to you by email later, including dates, payment methods, and the full instruction.
Step 4 - Book collection
The collecting location is the COZYBO2K store (Portland Building Room 116-117). You will be informed by email each time a book in your order arrives and ready for collection. Please bring your student ID card and complete your payment at the book store if you have yet to do so by that time.
1. Missing the Pre-ordering Deadline: Please note that there will NOT be the second round of pre-ordering for spring semester, so please make sure to order your books before the deadline. However, in case some of you miss the deadline somehow, you could send the book titles to firstname.lastname@example.org and the book store staff would be placing new orders for you at the end of each month. The prices for late ordered books are likely to rise and it normally takes up to 3 months for late ordered books to arrive.
2. Refund Policies: Any refund requests submitted before the pre-ordering deadline are guaranteed to be accepted. It normally takes about 7 working days for a refund request to be processed, and the full prepaid amount will be given back to you on Wechat or by cash, depending on the method you paid the book store with. If a refund request is submitted after the preordering deadline, the prepaid amount will NOT be returned unless the arrival of the book is delayed.
3. Stock and Delivery Status Updates: the latest stock and delivery status of each textbook will be updated on the COZYBO2K home page as well as the information page for the book, so that for spring semester textbooks you can check on book store home page. You will also be informed by email if any delay were to happen to any textbooks.
Complaint: please send any complaint e-mails to the following account.
Store: COZYBO2K_NOTTINGHAM (Portland Building Room 116-117)
Telephone: 13567884917 (Ms Liu)
· 9:30 – 19:00 Monday to Sunday